Novotel Caen Côte de Nacre

here is enough space in the family room. It has a safe and a minibar, which are nice features. Because of the low water pressure, the shower is okay. The bed was uncomfortable and excessively soft. Breakfast was just average. It disappointed that there were no fresh veggies and that the fruit juices were premade. It's a great place to travel around Normandy.

The Novotal had suffered a major water leak and were unable to check us in on arrival, whilst they awaited repairs as they had no water at all. They had provided an alternative at their nearby Mercure Hotel, which we found excellent, recently refurbished, very nice rooms and a great breakfast. The managed this difficult situation exceptionally well.

Great location, good parking facilities were excellent. Good breakfast. Limited choice evening meal menu but excellent quality and value for money.

The quiet area

Breakfast was great. Staff was nice and helpful. I really like how they made a few things nicer than other hotels. The table football freely available at the lobby, the water bottles we could fill up and take into the room.